F.A.Q

What is web hosting?

A web host is someone who makes it possible for everyone in the world to see your website. They give your website a home on their servers, making sure your site is connected to the internet 24/7. They ensure that when someone types your domain name into a web browser, they find your website.

What is a domain name?

A domain name is a unique name that identifies a website - for example, ours is www.getcheapwebsite.co.uk

Will you be able to explain what information I need to provide you with?

Yes! Many of our clients have little experience with the internet. We will make this process as simple as possible for you.

How long will it take to get my website up and running?

It depends on the size of your site, and also on the quality of the information you provide us with. In most cases we can have your site online within 7 business days.

What will it cost if I need to make minor amendments to the website, such as pricing?

It will cost you nothing! If your changes are more complex we will give you a written quote for the job before commencing work.

How do I know what sort of information I should include on my website?

Home Page

This is the first page of the site, and needs to create that “first impression” for your potential customers. It should provide general information about the products or services your business provides, and an overview of what information can be found on your website.

Products and Services

Provide as much detail as possible about the products or services your business offers. Remember - in many instances this website will be replacing a printed brochure. Potential customers don’t want to have to call you for further information - they want it now! If you have many different products or services, this section of the website can be broken up into multiple pages.

Pricing

If possible, include the prices of your products and services. Again, potential customers are looking for information now.

Customer Testimonials

This can show potential customers that you are reliable and offer a quality product or service.

Media Information

If you have had reviews on your product or service in magazines, newspapers or online, make sure to include this on your website.

About Us

It is a good idea to include information detailing who you are, and why people should buy from your business. You may also like to list your opening hours, if applicable.

Links

By exchanging links with other websites that share a common theme with your business, you assist search engines such as Google to identify your website and raise its ranking. Google assumes that if websites it has already ranked highly link to your site, your website must be of value and the search engines will rank it higher.

Other Information

You may also like to include information such as delivery fees, privacy policy, return/refund policy, and anything else appropriate to your business.

Contact Information

Make sure people looking through your website can easily see how to contact you. You should have a separate page detailing your business name, physical address, mailing address, telephone, fax and email. Make sure that if you are going to advertise an email address it is checked regularly.

Website Title

This should include your business name and a brief description of what products or services you provide, or maybe where you are located. This will display across the top of the page when visitors view your website in a browser (eg. Google).

Website Description

This is a more detailed description of your business, and should be no longer than 150 characters. This description will display in a browser when visitors do a search and your website is included in the search results.

Keywords

These will probably be different for each page on your website. They should be relevant to the text on that page; that is, if you want a keyword used for a page, that word should be in the text somewhere on the page. Keywords help the search engines index your website.